Returns & Exchanges Policy
At Zaraf, we want you to love every purchase you make. If, for any reason, you're not completely satisfied with your order, we offer a hassle-free exchange policy within 7 days of delivery. We understand that sometimes things don’t work out, and we're here to help you find the perfect fit.
To be eligible for an exchange, items must be unused, in their original condition, and with all tags attached. Simply reach out to us via email at zarafclothing@gmail.com or through WhatsApp at 0330 6710400 within 7 days of receiving your order. Please note that shipping costs for returns and exchanges are the responsibility of the customer, unless the item is defective or damaged upon arrival.
Our goal is to ensure you have a smooth shopping experience and love your Zaraf pieces. If you have any questions, feel free to contact us!